{"id":4935,"date":"2026-10-21T15:16:48","date_gmt":"2026-10-21T15:16:48","guid":{"rendered":"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4935"},"modified":"2026-10-21T15:49:49","modified_gmt":"2026-10-21T15:49:49","slug":"setting-up-users-and-groups","status":"publish","type":"page","link":"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4935","title":{"rendered":"Setting Up Users and Groups"},"content":{"rendered":"<p><strong>Getting Started \u2014 Article 5 of 11<\/strong><\/p>\n<p>bizwizIQ Order Manager allows you to create individual user accounts and organize users into groups.<\/p>\n<p>Each user can have their own login credentials and security permissions. Groups make it easier to manage access by allowing multiple users to share security settings and email configurations.<\/p>\n<p>Before your employees begin using Order Manager, you should create a user account for each person who needs access.<\/p>\n<h2>Step 1: Open User and Group Management<\/h2>\n<p>To access user and group management:<\/p>\n<ol start=\"1\">\n<li>Log in to bizwizIQ Order Manager.<\/li>\n<li>Select the&nbsp;<strong>USER\/GROUPS<\/strong>&nbsp;tab.<\/li>\n<li>Open the&nbsp;<strong>User\/Group Administrator<\/strong>&nbsp;area.<\/li>\n<\/ol>\n<p>From this area, you can work with existing users and groups or create new ones.<\/p>\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"4730\" width=\"1061\" data-init-width=\"1686\" height=\"593\" data-init-height=\"942\" title=\"workwithusergroup\" src=\"https:\/\/bizwiziq-help.bizwiziq.com\/wp-content\/uploads\/2026\/06\/workwithusergroup.png\" data-width=\"1061\" data-height=\"593\" loading=\"lazy\" style=\"aspect-ratio: auto 1686 \/ 942;\"><\/span><\/p>\n<h2>Step 2: Create a User Account<\/h2>\n<p>Each employee who uses Order Manager should have their own user account.<\/p>\n<p>To create a user:<\/p>\n<ol start=\"1\">\n<li>Select&nbsp;<strong>User<\/strong>&nbsp;as the record type.<\/li>\n<li>Click&nbsp;<strong>New<\/strong>&nbsp;to open the Maintain User window.<\/li>\n<li>Enter the information required for the new user.<\/li>\n<li>Configure the user&#8217;s available settings and permissions.<\/li>\n<li>Save the new user account.<\/li>\n<\/ol>\n<p>Creating individual user accounts helps ensure that employees have the appropriate access to Order Manager.<\/p>\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"4945\" width=\"951\" data-init-width=\"1111\" height=\"629\" data-init-height=\"735\" title=\"Maintain User\" loading=\"lazy\" src=\"https:\/\/bizwiziq-help.bizwiziq.com\/wp-content\/uploads\/2026\/10\/Maintain-User.png\" data-width=\"951\" data-height=\"629\" style=\"aspect-ratio: auto 1111 \/ 735;\"><\/span><\/p>\n<h2>Step 3: Understanding Groups<\/h2>\n<p>Groups allow you to organize users who perform similar functions within your business.<\/p>\n<p>For example, you might create groups for:<\/p>\n<ul>\n<li><strong>Administrators:<\/strong>&nbsp;Employees responsible for managing Order Manager settings and user access.<\/li>\n<li><strong>Sales:<\/strong>&nbsp;Employees who work with customers, quotes, and orders.<\/li>\n<li><strong>Graphics:<\/strong>&nbsp;Employees responsible for artwork, design, and preparing customer proofs.<\/li>\n<li><strong>Production:<\/strong>&nbsp;Employees who manage production activities and tasks.<\/li>\n<li><strong>Accounting:<\/strong>&nbsp;Employees responsible for invoicing and payment-related activities.<\/li>\n<\/ul>\n<p>These are examples only. You can create groups that match how your business operates.<\/p>\n<h3>Group Security Permissions<\/h3>\n<p>Each group can have its own security permissions that determine which areas and functions of Order Manager its members can access.<\/p>\n<p>When you assign a user to a group, the user inherits the security permissions assigned to that group, in addition to their individual user security permissions.<\/p>\n<p>This makes it easier to configure access for new employees without having to set every permission individually.<\/p>\n<p>For example, you can create a Graphics group with access to the functions needed to manage artwork and customer proofs. When a new graphics employee is added to that group, they automatically receive the group&#8217;s security permissions.<\/p>\n<h3>Group Email Settings<\/h3>\n<p>Groups are also used to configure email settings in Order Manager.<\/p>\n<p>You can configure the email settings associated with a group so that users assigned to that group can use the group&#8217;s email configuration.<\/p>\n<p>This helps simplify email setup and provides a centralized location for managing group email settings.<\/p>\n<h2>Step 4: Create a Group<\/h2>\n<p>To create a group:<\/p>\n<ol start=\"1\">\n<li>Return to the&nbsp;<strong>User\/Group Administrator<\/strong>&nbsp;area.<\/li>\n<li>Select&nbsp;<strong>Group<\/strong>&nbsp;as the record type.<\/li>\n<li>Click&nbsp;<strong>New<\/strong>&nbsp;to create a group.<\/li>\n<li>Enter the group information.<\/li>\n<li>Configure the group&#8217;s security permissions.<\/li>\n<li>Configure the group&#8217;s email settings, if applicable.<\/li>\n<li>Save your changes.<\/li>\n<\/ol>\n<p>Once the group has been created, you can assign users to it.<\/p>\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"4941\" width=\"951\" data-init-width=\"1061\" height=\"646\" data-init-height=\"721\" title=\"Maintain Group\" src=\"https:\/\/bizwiziq-help.bizwiziq.com\/wp-content\/uploads\/2026\/10\/Maintain-Group.png\" data-width=\"951\" data-height=\"646\" loading=\"lazy\" style=\"aspect-ratio: auto 1061 \/ 721;\"><\/span><\/p>\n<h2>Step 5: Review Security Permissions<\/h2>\n<p>Order Manager provides security settings that help control access to different functions.<\/p>\n<p>Security permissions can be configured at two levels:<\/p>\n<ul>\n<li><strong>User Security:<\/strong>&nbsp;Permissions assigned directly to an individual user.<\/li>\n<li><strong>Group Security:<\/strong>&nbsp;Permissions assigned to a group and inherited by users who belong to that group.<\/li>\n<\/ul>\n<p>Using groups makes it easier to maintain consistent security settings across employees who perform similar jobs.<\/p>\n<p>Review both user and group permissions to ensure employees have the appropriate access.<\/p>\n<p>For more detailed instructions, see&nbsp;<a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=3940\">Users\/Groups Configuration<\/a>.<\/p>\n<h2>Step 6: Change the Default User Password<\/h2>\n<p>When a new Order Manager database is created, it includes a default user account:<\/p>\n<ul>\n<li><strong>Username:<\/strong>&nbsp;Default<\/li>\n<li><strong>Password:<\/strong>&nbsp;1234<\/li>\n<\/ul>\n<p>For security purposes, you should change this password before employees begin using the system.<\/p>\n<p>Open the Default user account through&nbsp;<strong>USER\/GROUPS<\/strong>, update the password, and save your changes.<\/p>\n<p><strong>Important:<\/strong>&nbsp;Order Manager does not automatically require you to change the Default password. This must be done manually.<\/p>\n<h2>What&#8217;s Next?<\/h2>\n<p>Now that you&#8217;ve created user accounts, configured groups, and reviewed security permissions, you&#8217;re ready to begin adding customer information.<\/p>\n<p><strong>Next Article: <\/strong><a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4942\" target=\"_blank\" style=\"outline: medium;\"><strong>Setting Up Customers<\/strong><\/a><\/p>\n<p>Learn how to create customer records and prepare your customer information for order entry.<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4929\" style=\"outline: medium;\"><strong>\u2190 Setting Up Your Company<\/strong><\/a>&nbsp;|&nbsp;<strong>Next:&nbsp;<\/strong>|<strong>&nbsp;<\/strong><a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4942\" style=\"outline: medium;\">Setting Up Customers \u2192<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting Started \u2014 Article 5 of 11 bizwizIQ Order Manager allows you to create individual user accounts and organize users into groups. Each user can have their own login credentials and security permissions. Groups make it easier to manage access by allowing multiple users to share security settings and email configurations. Before your employees begin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3902,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" data-css=\"tve-u-6ad8d6d2a7d173\" style=\"\">\n\t<div class=\"tve-content-box-background\"><\/div>\n\t<div class=\"tve-cb\"><div class=\"thrv_wrapper thrv_text_element\"><p><strong>Getting Started \u2014 Article 5 of 11<\/strong><\/p><p>bizwizIQ Order Manager allows you to create individual user accounts and organize users into groups.<\/p><p>Each user can have their own login credentials and security permissions. Groups make it easier to manage access by allowing multiple users to share security settings and email configurations.<\/p><p>Before your employees begin using Order Manager, you should create a user account for each person who needs access.<\/p><h2>Step 1: Open User and Group Management<\/h2><p>To access user and group management:<\/p><ol start=\"1\" class=\"\"><li>Log in to bizwizIQ Order Manager.<\/li><li>Select the&nbsp;<strong>USER\/GROUPS<\/strong>&nbsp;tab.<\/li><li>Open the&nbsp;<strong>User\/Group Administrator<\/strong>&nbsp;area.<\/li><\/ol><p>From this area, you can work with existing users and groups or create new ones.<\/p><\/div><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-1a15f18d62e\"><span class=\"tve_image_frame\"><img class=\"tve_image wp-image-4730\" alt=\"\" data-id=\"4730\" width=\"1061\" data-init-width=\"1686\" height=\"593\" data-init-height=\"942\" title=\"workwithusergroup\" src=\"https:\/\/bizwiziq-help.bizwiziq.com\/wp-content\/uploads\/2026\/06\/workwithusergroup.png\" data-width=\"1061\" data-height=\"593\" loading=\"lazy\" style=\"aspect-ratio: auto 1686 \/ 942;\"><\/span><\/div><div class=\"thrv_wrapper thrv_text_element\"><h2>Step 2: Create a User Account<\/h2><p>Each employee who uses Order Manager should have their own user account.<\/p><p>To create a user:<\/p><ol start=\"1\" class=\"\"><li>Select&nbsp;<strong>User<\/strong>&nbsp;as the record type.<\/li><li>Click&nbsp;<strong>New<\/strong>&nbsp;to open the Maintain User window.<\/li><li>Enter the information required for the new user.<\/li><li>Configure the user's available settings and permissions.<\/li><li>Save the new user account.<\/li><\/ol><p>Creating individual user accounts helps ensure that employees have the appropriate access to Order Manager.<\/p><\/div><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-1a15f28086d\"><span class=\"tve_image_frame\"><img class=\"tve_image wp-image-4945\" alt=\"\" data-id=\"4945\" width=\"951\" data-init-width=\"1111\" height=\"629\" data-init-height=\"735\" title=\"Maintain User\" loading=\"lazy\" src=\"https:\/\/bizwiziq-help.bizwiziq.com\/wp-content\/uploads\/2026\/10\/Maintain-User.png\" data-width=\"951\" data-height=\"629\" style=\"aspect-ratio: auto 1111 \/ 735;\"><\/span><\/div><div class=\"thrv_wrapper thrv_text_element\"><h2>Step 3: Understanding Groups<\/h2><p>Groups allow you to organize users who perform similar functions within your business.<\/p><p>For example, you might create groups for:<\/p><ul><li><strong>Administrators:<\/strong>&nbsp;Employees responsible for managing Order Manager settings and user access.<\/li><li><strong>Sales:<\/strong>&nbsp;Employees who work with customers, quotes, and orders.<\/li><li><strong>Graphics:<\/strong>&nbsp;Employees responsible for artwork, design, and preparing customer proofs.<\/li><li><strong>Production:<\/strong>&nbsp;Employees who manage production activities and tasks.<\/li><li><strong>Accounting:<\/strong>&nbsp;Employees responsible for invoicing and payment-related activities.<\/li><\/ul><p>These are examples only. You can create groups that match how your business operates.<\/p><h3>Group Security Permissions<\/h3><p>Each group can have its own security permissions that determine which areas and functions of Order Manager its members can access.<\/p><p>When you assign a user to a group, the user inherits the security permissions assigned to that group, in addition to their individual user security permissions.<\/p><p>This makes it easier to configure access for new employees without having to set every permission individually.<\/p><p>For example, you can create a Graphics group with access to the functions needed to manage artwork and customer proofs. When a new graphics employee is added to that group, they automatically receive the group's security permissions.<\/p><h3>Group Email Settings<\/h3><p>Groups are also used to configure email settings in Order Manager.<\/p><p>You can configure the email settings associated with a group so that users assigned to that group can use the group's email configuration.<\/p><p>This helps simplify email setup and provides a centralized location for managing group email settings.<\/p><h2>Step 4: Create a Group<\/h2><p>To create a group:<\/p><ol start=\"1\" class=\"\"><li>Return to the&nbsp;<strong>User\/Group Administrator<\/strong>&nbsp;area.<\/li><li>Select&nbsp;<strong>Group<\/strong>&nbsp;as the record type.<\/li><li>Click&nbsp;<strong>New<\/strong>&nbsp;to create a group.<\/li><li>Enter the group information.<\/li><li>Configure the group's security permissions.<\/li><li>Configure the group's email settings, if applicable.<\/li><li>Save your changes.<\/li><\/ol><p>Once the group has been created, you can assign users to it.<\/p><\/div><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-1a15f1b05c8\"><span class=\"tve_image_frame\"><img class=\"tve_image wp-image-4941\" alt=\"\" data-id=\"4941\" width=\"951\" data-init-width=\"1061\" height=\"646\" data-init-height=\"721\" title=\"Maintain Group\" src=\"https:\/\/bizwiziq-help.bizwiziq.com\/wp-content\/uploads\/2026\/10\/Maintain-Group.png\" data-width=\"951\" data-height=\"646\" loading=\"lazy\" style=\"aspect-ratio: auto 1061 \/ 721;\"><\/span><\/div><div class=\"thrv_wrapper thrv_text_element\">\t<h2>Step 5: Review Security Permissions<\/h2><p>Order Manager provides security settings that help control access to different functions.<\/p><p>Security permissions can be configured at two levels:<\/p><ul><li><strong>User Security:<\/strong>&nbsp;Permissions assigned directly to an individual user.<\/li><li><strong>Group Security:<\/strong>&nbsp;Permissions assigned to a group and inherited by users who belong to that group.<\/li><\/ul><p>Using groups makes it easier to maintain consistent security settings across employees who perform similar jobs.<\/p><p>Review both user and group permissions to ensure employees have the appropriate access.<\/p><p>For more detailed instructions, see&nbsp;<a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=3940\">Users\/Groups Configuration<\/a>.<\/p><h2>Step 6: Change the Default User Password<\/h2><p>When a new Order Manager database is created, it includes a default user account:<\/p><ul><li><strong>Username:<\/strong>&nbsp;Default<\/li><li><strong>Password:<\/strong>&nbsp;1234<\/li><\/ul><p>For security purposes, you should change this password before employees begin using the system.<\/p><p>Open the Default user account through&nbsp;<strong>USER\/GROUPS<\/strong>, update the password, and save your changes.<\/p><p><strong>Important:<\/strong>&nbsp;Order Manager does not automatically require you to change the Default password. This must be done manually.<\/p><h2 class=\"\">What's Next?<\/h2><p>Now that you've created user accounts, configured groups, and reviewed security permissions, you're ready to begin adding customer information.<\/p><p><strong>Next Article: <\/strong><a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4942\" target=\"_blank\" class=\"\" style=\"outline: medium;\"><strong>Setting Up Customers<\/strong><\/a><\/p><p>Learn how to create customer records and prepare your customer information for order entry.<\/p><\/div><\/div>\n<\/div><div class=\"thrv_wrapper thrv_text_element\"><p style=\"text-align: center;\"><a href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4929\" class=\"\" style=\"outline: medium;\"><strong>\u2190 Setting Up Your Company<\/strong><\/a>&nbsp;|&nbsp;<strong>Next:&nbsp;<\/strong>|<strong>&nbsp;<\/strong><a data-css=\"tve-u-1a15f1f3ff9\" href=\"https:\/\/bizwiziq-help.bizwiziq.com\/?page_id=4942\" class=\"\" style=\"outline: medium;\">Setting Up Customers \u2192<\/a><\/p><\/div>","tve_custom_css":"@media (min-width: 300px){[data-css=\"tve-u-6ad8d6d2a7d173\"] { margin-top: 0px !important; margin-bottom: 10px !important; padding: 10px !important; }[data-css=\"tve-u-1a15f18d62e\"] { width: 100%; }[data-css=\"tve-u-1a15f1b05c8\"] { width: 1061px; }:not(#tve) [data-css=\"tve-u-1a15f1f3ff9\"] { font-weight: var(--g-bold-weight, bold) !important; }[data-css=\"tve-u-1a15f28086d\"] { width: 1111px; }}","tve_user_custom_css":"","tve_globals":{"e":"1","font_cls":[]},"tcb2_ready":1,"tcb_editor_enabled":1,"tve_landing_page":"","_tve_header":"","_tve_footer":""},"class_list":["post-4935","page","type-page","status-publish","hentry","post-wrapper","thrv_wrapper"],"_links":{"self":[{"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/pages\/4935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4935"}],"version-history":[{"count":3,"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/pages\/4935\/revisions"}],"predecessor-version":[{"id":4946,"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/pages\/4935\/revisions\/4946"}],"up":[{"embeddable":true,"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=\/wp\/v2\/pages\/3902"}],"wp:attachment":[{"href":"https:\/\/bizwiziq-help.bizwiziq.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}